What is Bitrix24 Projects? A unified workspace for teams

Teams increasingly build project work around communication. They discuss plans, align on decisions, and track progress in chat. Bitrix24 Projects supports this way of working by turning a project into a single workspace that brings team communication together. This article explains how the new projects work and what has changed.

What is Bitrix24 Projects?

Bitrix24 Projects is a unified project workspace. It includes chats, tasks, files, meetings, and an AI assistant. Employees keep context, new members get up to speed faster, and supervisors get a full view without collecting information manually. Bitrix24 releases updates gradually, so some accounts may see these project features later than others.

For small and medium business owners and sales teams in Indonesia, this approach reduces scattered conversations and manual reporting. As a Bitrix24 implementation partner, Lima Soft Solutions can help you structure this workspace and configure it for the way your team works.

All project chats in one place

A single project can include many topics: overall status, tasks, meetings, and discussions for specific groups. Each topic has its own chat. All chats are gathered in one place, so your team does not need to search through separate conversations and can quickly see where work is happening.

• Primary project chat
• Project group chats
• Task chats
• Meeting chats
• Event chats after a meeting is created in the project

Primary project chat

Every project has a primary chat. Bitrix24 creates it automatically, and it opens first when you enter the project. This chat stays pinned at the top and has a color highlight, so it is easy to find. Use it to discuss project progress, coordinate the team, and capture agreements and decisions.

When you add users to this chat, they automatically become project members.

Project group chats

Project group chats are useful for smaller audiences, such as a chat for designers to discuss layouts or a chat for supervisors to review risks. Only invited members can see these chats. If you add a colleague to a group chat who is not yet in the project, they automatically become a project member.

Lima Soft Solutions can configure these chat structures during implementation, so your team starts with the right conversations in the right places.

Project tools, external members, and access

Project tools

A project includes the main collaboration tools: chats, tasks, feed, files, and calendar. Everything is available on one page. To switch between tools, click the tool name in the project form, or open Three dots (...) to see more. To create a task, meeting, or group chat without leaving the project, click next to the search bar.

If your company uses Market apps or Flows, they also appear in the project menu. In Bitrix24 accounts created before May 31, 2026, you can change which tool opens first when you enter a project: open the sidebar in the primary project chat, click Three dots (...) > Edit, and select the Main tool you need. Lima Soft Solutions can help you choose the default tool and structure the project menu for your workflows.

External members and access levels

You can invite not only employees but also guests, such as contractors or clients. Guests can work only inside the project and cannot access the rest of your company information. Guests can chat, work with tasks, and join meetings inside the project without switching to external messengers. In the access settings, you can choose which project tools guests can use.

For each project, you can choose who gets access: all company employees or only invited members. Open the sidebar in the primary project chat, click Three dots (...) > Edit, then select Public or Private. Public projects are visible to all Bitrix24 employees, and any user can join. Private projects are hidden from employees, and only invited members have access.

Lima Soft Solutions can help you define external access rules and map project permissions to your business processes.

AI Projects, finding projects, and changes

AI Projects

AI Projects represent a new way for teams to work. Chat is the center of the project: teams communicate, create tasks, and make decisions without losing context. The AI agent analyzes tasks and messages, captures agreements, and regularly sends a status report. Lima Soft Solutions can help you configure AI Projects for your team.

How to find projects

Bitrix24 offers several ways to find projects. The Projects section shows open projects and those you are a member of. Tasks and Projects has the My filter on by default, showing projects you participate in; remove the filter to see all open projects in the company. Messenger > Projects shows the primary chats of your projects, with a counter for new messages from all project chats and an additional counter for unread group chat messages.

Changes to existing projects

Projects, Groups, and Collabs now use one format: Projects. Existing Groups and Collabs are converted automatically, and your data and settings stay the same, so you do not need to migrate anything manually. There are now two access levels instead of three. Hidden projects become private projects: they do not appear in the general list and are available by invitation only.

Legacy tools Wiki, Knowledge Bases, Photos, and Lists now work in limited mode. You can no longer create new items, but existing items remain available and can still be viewed, edited, and deleted.

Set up Bitrix24 Projects with Lima Soft Solutions

Moving to a project-centric way of working is easier when the software is configured around your team’s actual process. Lima Soft Solutions, a Bitrix24 partner and software developer in Indonesia, helps businesses implement and configure Bitrix24 Projects — including chats, access levels, AI features, and project tools.

If you are ready to organize your team around a single project workspace, contact Lima Soft Solutions for a consultation and implementation support.